Cedrick Castro
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Kapitol / Senior Software Engineer

Outbound sales agents

Agent-assisted sales workflows for generating initial outreach, follow-ups, and reply handling from lead and company context.

01

Built sales-initial, follow-up, and response generation flows for agent-assisted outbound conversations.

02

Connected recipient, company, campaign, and project context into message generation workflows.

03

Supported review and approval steps before generated messages moved into sending flows.

Problem

Outbound sales teams needed a way to turn lead lists and company context into useful outreach without making every message a fully manual writing task.

Decisions

The product connected leads, sender profiles, company context, campaign objectives, generated messages, approval states, and reply workflows into one agent-assisted sales loop.

Outcome

Kapitol had clearer foundations for automating outbound sales while keeping human review and workflow state visible.